Handcrafted Sculptural Objects for Remarkable Interiors

Each piece is handmade to order. Standard production typically takes approximately 5–10 business days unless a product page states a different timeline. Custom commissions and highly detailed pieces may require additional time. We share progress photos and videos throughout production and provide final visuals for approval before dispatch.

Once dispatched, transit typically takes 7–14 business days to the United States, Canada and Europe, and 10–21 business days to the rest of the world, depending on destination and service. Delivery is tracked, insured and arranged door to door, and is included in the displayed price unless a product page or checkout states otherwise. Unexpected carrier or customs delays can occur.

For orders delivered within the United States, applicable customs duties and import charges are covered by Mono Aurel. For deliveries to all other countries, customs duties, import taxes and related charges are the buyer’s responsibility. Any applicable sales taxes are displayed at checkout where required.

Each piece is shaped over a lightweight sculptural core and finished by hand with multiple mineral plaster layers to create its distinctive stone-like surface. The engineered core is what allows large architectural forms to stay manageable for placement and delivery. Mineral pigments, limewash tones and protective finishes are applied by hand according to the selected surface treatment.

Yes. Send us a photo of your space and approximate dimensions through the Custom Commissions page. We will prepare three complimentary initial design directions. Detailed development, revisions, technical work and production begin after a concept is selected and the commission is confirmed. Colours can be matched to RAL, NCS or Pantone references.

Selected pieces are suitable for sheltered outdoor spaces such as covered terraces and patios. If a piece will live outside, tell us before ordering — we can apply additional protective sealing and advise on placement.

Like artwork. Each sculpture is wrapped, cushioned and suspended inside a double-walled crate or box designed for its exact shape.

Yes. All payments are processed through Shopify’s PCI-compliant, encrypted checkout. We never see or store your card details, and major cards, PayPal and local payment methods are supported.

Made-to-order production does not make a piece final sale. Standard catalogue pieces — products listed on monoaurel.com and ordered in one of their standard listed sizes, colours and finishes — can be returned within 14 days of delivery in accordance with our Refund Policy. Pieces made specifically to your own specification, such as a bespoke commission, cannot be returned solely because of a change of mind. If any piece arrives damaged, defective or incorrect, contact us at info@monoaurel.com within 7 calendar days of delivery with photographs of the piece and its packaging. We also send a detailed final video before dispatch and ship only once you have approved it; if you are not satisfied before shipment, we will remake the piece or refund you. Every piece carries a one-year limited warranty for the original purchaser, running from the date of delivery, against verified manufacturing defects and product faults under the product's stated intended use. Where we verify a claim, we provide a replacement or a refund, and in most cases you will not be asked to return the original piece. Transit damage is not part of the warranty and is reported within 7 calendar days of delivery. Full terms are on our Warranty page.

Yes. Interior designers, architects, design studios and hospitality projects can apply to the Mono Aurel Trade Program. Approved trade clients receive a flat 15% trade discount on eligible collection pieces, dedicated project support and bespoke development. Custom projects are quoted individually.