FAQ

Frequently Asked Questions

What are your products made of?

Our sculptures and lamps are built around a high-density sculptural core, finished with multiple layers of hand-applied mineral plaster. Mineral pigments, limewash tones and protective finishes are applied by hand according to the selected surface treatment. The result is a durable, stone-like surface that is significantly lighter than real stone or concrete.

Are the products made to order?

Each piece is handmade to order. Standard production typically takes 7–14 business days. Custom commissions and highly detailed pieces may require additional time. We share progress photos and videos throughout production and provide final visuals for approval before dispatch.

Do you ship worldwide?

Yes — worldwide insured door-to-door delivery. Shipping is included in the displayed product price unless explicitly stated otherwise. Customs duties, import taxes and standard delivery charges are included unless a specific quotation or destination exception states otherwise. Every shipment is tracked and insured, and we share final photos and videos of your finished piece for approval before dispatch.

Can I request a custom size or color?

Yes. Custom sizes, finish colours and project quantities are a core part of our work. Send your requirements through the Custom Commissions page and we will prepare a proposal for your space.

Will my piece look exactly like the photos?

Because every piece is handmade, there will be subtle natural variations in texture, surface detail and finish tone. These variations are part of the handmade character and make each piece unique. We send final photos and videos of your finished piece for your approval before dispatch.

Are the products heavy?

No. Despite their monumental appearance, our pieces are much lighter than real stone or concrete thanks to the sculptural core structure. A 180 cm lamp weighs approximately 18–20 kg, making it straightforward to move and place.

Can I cancel my order?

Since each piece is made to order, cancellations are accepted before production begins. Once production has started, cancellations may not be possible. Please contact us as soon as possible if you need to cancel.

How do I care for my sculpture or lamp?

Wipe gently with a dry or slightly damp soft cloth. Avoid water exposure, chemical cleaners, and direct outdoor placement unless specifically treated. For indoor use only unless otherwise specified.